Refund Policy
Refund Policy
Mandatory requirements for a refund:
a) Original Receipt
b) Customer ID and telephone number (for validation and follow up)
c) Product to be returned must be in original store packaging
d) Returns will be issued based on original method of payment. No cash refund without receipt.
e) The Company reserves the right to limit or refuse any refund, credit or exchange when the purchase receipt is not present..
Time limits for refunds:
a) For Perishable and Frozen Products time limit is 48 hours (2 days).
b) For Non - Perishable Products time limit is 7 days from time of sale
Additional requirements for Non-Perishable Products:
a) The product must be closed and/or in original packaging
b) If the product is damaged once opened, then an open package is acceptable
Products that are not eligible for Refunds/Returns:
* Deposits for any Custom Orders
* Gift Cards
* Over the counter medications
* Telephone Cards
* Beer/Wine
* Cigarettes/Tobacco
* Music/Sports Tickets (all events)
* Magazines
* Newspapers
WIC or EBT Food Stamps:
a) Items purchased with WIC cards can only be exchanged and will only be replaced with the same item. (No Exceptions)
b) Items purchased with EBT Food Stamps can only be exchanged for other EBT Food Stamp approved item(s), unless customer requests a credit to their EBT account which may take several business days.
For any questions, complaints or further assistance specifically to address our Refund Policy as QC MEAT MARKET customer, please contact us at +1 361-887-6644 with your full name, phone number and description of your experience. Thank you very much for your Business!!!
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